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7.5

pretty bad

Typical Repair Cost:

$291.00

Average Mileage:

43,638 miles

Total Complaints:

16 complaints

Most common solutions:

  1. not sure (10 reports)
  2. replace housing...not just door (3 reports)
  3. ...new housing and doors supposed to be final fix? (2007) (1 reports)
  4. have to live with this crap for now (1 reports)
  5. new part 40$, case and door, modify coupling with epoxy (1 reports)
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Dodge Ram 1500 AC / heater problems

AC / heater problem

This problem may be covered under warranty. Ask your Dodge dealer.

Helpful Websites About 2006 Dodge Ram 1500 blend door breaks

A D V E R T I S E M E N T S

problem #16

2010Mar 13

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 60,000 miles

I can hear the air blowing but almost no air is coming out of the vents. Anyone know what I can do to fix this problem? how much to have it done at a shop? is it easy to fix myself?

marcustx

New Braunfels, TX, USA

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problem #15

2010Mar 02

Ram 1500 Quad Cab SLT Hemi

  • Automatic transmission
  • 66,000 miles

Initially I took the truck in and the service tech told me that it's prob just the divert-er, which would cost about 100 bucks. That's the deductible on my aftermarket warranty. He told me that I can just live with it or wait until a few other things went wrong and then bring it back for one big claim. How's that for faith in your product. Anyway, the next day it got real bad. Put the switch on floor and got defrost, put it on defrost and got dash vent. Everything but floor heat....The service tech called and told me that the diverter door was broke and the "proper" was to repair it was to replace the entire box, which involved removing the dash....Holy Crap!! To the tune of 770 bucks!! And it wasn't covered under my aftermarket warranty!! That's 0 for 3!! FML!! It's no wonder the gov't had to bail these worthless boneheads out.

Richard L.

Lincoln, NE, USA

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problem #14

2010Jan 12

Ram 1500 3.2L V6

  • Automatic transmission
  • 31,800 miles

I caled the dealership at 31,800 and told them what was going on. Because it was over 36 months old I had a deductible of 100.00. Hear we are 45 days later, and another deductible. It began to break in June 2009. I just didn't realize it was going till time for heat was upon us. I should have known when the AC was frosting up the windshield in June.. I've never had a Dodge before, and my wife talked me into this. NEVER AGAIN

Richard F.

Elizabethtown, KY, USA

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A D V E R T I S E M E N T S

problem #13

2008Apr 09

Ram 1500 Bighorn 5.7L Hemi

  • Automatic transmission
  • 35,800 miles

So -20 below 0 for a week is not fun with no floor heat...if any of you call dodge consumer complaints make sure and record the conversation...they promised to pay for the fix of my heater and then decided to never call me and close the case...3 out of 5 people that i know personally that have 04-06 rams have had the same exact problems...i took mine into a dealership while it was still under warranty and the tech tried to tell me nothing showed up on the diagnostics so nothing is wrong...i said "here buddy, i'll show you." nope...if it doesnt throw a code we cant fix it...anyway keep fighting the good fight...write to your congressman start and e-petition and send it to the attorney general of your state...lets cause a sh*t-storm and try to get some of our money back...h@ll, we already bailed out Chrysler...time for some reaping.

Kade A.

Bozeman, MT, USA

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problem #12

2009Nov 03

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 38,011 miles

Good grief...Dodge.
Same old s@#t apparently!
My feet are freezing when I drive and my eyes are being cooked out of my head.
Went to the local shop and he says "you might want to take this to a dealer because it's an expensive fix and they should have a recall by now".
Called Deluca Dodge Haverhill, MA and cool as could be they said: "kind of common, no recall, about a thousand to fix it.
I asked; "If they know there's a DEFECT then why no recall?"
No recall. So WE have to pay for THEIR defective design.
"American business ethic" Don't take responsibility until forced to in court.
So... I drove to Port City Dodge in Portsmouth, NH. Much nicer people, very sympathetic to my situation. They told me; "I got a mechanic thats getting pretty good at these and we usually can do it for $600 - $700.
I still can't get myself to "clean up" after Dodge.
So... I dropped the blower assembly, jammed the recirculation door (that had fallen off) into place with a stick. But I don't know what I'll do with the broken blend door(s).
I'll wait for the class action suit.
HEY DODGE!!! See you in court.

James F.

Plaistow, NH, USA

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problem #11

2009Jul 03

Ram 1500 1500 SLT 5.7L V8

  • Automatic transmission
  • 43,000 miles

I see alot of complaints about this blend door breaking, I think I will call the Dodge dealer and find out how to start a campaign. This situation should definatley be a recall. Does anyone else have any advice on how to start a recall. I think you have to get a certain amout of signatures. Not sure.

frankco

Colorado Springs, CO, USA

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A D V E R T I S E M E N T S

problem #10

2009Jul 17

Ram 1500 Laramie 5.7L

  • Automatic transmission
  • 50,000 miles

It's obvious there's a recall needed on this problem, so I am going to do some research to find out where to get the ball rolling with a recall. I'm going to start with chrysler ,then the attorney general, and so on. I suggest everyone else should do the same. If anyone has any helpful info on how to start this let us know ,also i will do the same. lets put some pressure on them to eat the cost of a bad design they created and sold to us.

Kevin J.

Windham, NH, USA

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problem #9

2007Feb 09

Ram 1500 SLT ThunderRoad 4.7L

  • Automatic transmission
  • 12,000 miles

I love my truck and have had virtually zero problems with it...

However, after reading about all the people with multiple blend door failures, I felt compelled to tell everyone that the reason the blend door keeps breaking is because your dealer is being lazy and not replacing everything (Parts) Chrysler sends to repair this issue. The dealer is supposed to be replacing not only the broken blend door but also the housing that the door fits in.

I can tell you exactly what they are doing .... Because it is "faster" the tech is removing the blower motor and reaching in and pulling the broken door out and forcing the new door up in position without actually replacing the part that is causing the blend door to break (The housing) in the first place.

The new style housing has two tabs on it that the blend door rests against.... The old housing had only one tab on one side of the blend door which causes the door to twist and eventually break.

I have found a lot of techs not willing to take the time to remove the dash to do the job right the first time because they know just replacing the door will work for a short period of time and long enough to allow the dealer to bill warranty all over again when it fails in another 3 or 4 months.

My Blend door broke at 12,000 miles (old style housing) and was fixed right the first time by Lakeland Dodge with the new style housing and has worked flawlessly ever since. My truck now has 35,000 miles

I hope this information is helpful.

jessepatty

Lake Wales, FL, USA

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problem #8

2009Mar 10

Ram 1500 SLT 4.7L V8

  • Manual transmission
  • 36,000 miles

click to see larger images

blend door breaks

Complaint Photos

I wanted to update my last complaint. The recommended fix with plastic epoxy would be great if my Blend Air Door was actually broken. I could see it with the glove box out working just fine. I did take it back to the dealership with my hat in hand to see if I could get them to fix it one more time. Funny, this time they told me it was something completely different than last time. They told me that the ac/heater control unit was bad. Oh yah, that will be $100 as it's covered under your extended service warranty. I'm not buying it. I think that they won't get paid if they don't fix something else. I think there was nothing wrong with my control unit and now I know there was nothing wrong with it. Rather than pay them I paid the parts department $187 for the control unit and installed the new one myself. You RAM owners know how easy it is to get the dash bezel off. A few screws and plugs later I had the new unit it. The new unit did not fix the problem. So not only were they unable to fix the problem 4 previous times, now they've proven that they can't properly diagnose problems. Now the only thing I can really think of to do is to file formal complaints with the dealership and Chrysler, and try to save up to have a real mechanic fix the problem. Oh well. Yet another example of the fleesing of the public.

skidmarc

Vancouver, WA, USA

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problem #7

2009Mar 10

Ram 1500 SLT 4.7L V8

  • Manual transmission
  • 36,000 miles

Never get an extended service plan. They don't cover sh*t. The blend air door keeps breaking. As of today 09 September 2009, it's gone bad 5 times. The first time the dealership covered it under a "good will warranty." Now in my estimation, THEY OWN IT! No cost yet. I am getting tired of loosing my truck for a week only to get it back for a month or two and then have to call and deal with the dealership service department every time it breaks. Oh yah, I'm on my second dealership now that the one I bought it from lost the franchise. Earlier today I spoke with a trusted mechanic shop to find out if they knew of an issue being unrepairable and what could be done. They told me "no," but they had helped people that never did get the dealership to repair their problem. Great, so now I'm possibly looking at having to eat the cost myself. So hears the plan. I'm going to try to kill them with kindness. I will emphasize as much as I can that it seems they've been repairing the symptom without actually addressing the problem. Maybe something else is causing the blend air doors to break. I hope it works. Just FYI, I don't want money. I don't want a new truck. I like my truck. I would just like it to be able to send heat to the floor for more than a few months. If anyone has a similar problem please let me know. Also, if I finally do get a fix I will pass it on. Thanks for letting me vent

skidmarc

Vancouver, WA, USA

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A D V E R T I S E M E N T S

problem #6

2009May 15

Ram 1500 Lonestar Hemi

  • Automatic transmission
  • 40,000 miles

Was down in Texas and dealer told me this is a problem with a lot of these vehicles. There
should be a recall because of this cheap part that was installed. Called customer service and they told me they would report this but couldn't help me

Nicki G.

Wentzville, MO, USA

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problem #5

2009Jul 01

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 20,000 miles

The blending door breaks where it is attached to a small motor, This part is too weak which causes the mounting flange to split and the motor turns inside the door flange, this is why others say it no longer works. In my case it split apart allowing a small piece of the coupling into the motor blower causing the fan to vibrate. You can temporarily fix the problem by taking the Door out, (IT's EASY). Remove the three screws holding the fan motor (Under glove Box) Unplug the wire feed power to the motor. Then you can reach up and remove the door. This takes some maneuvering of the door through the hole where the fan is. THE SOLUTION: Purchase the Blending Door $40 at the dealership (They Have them in stock, Their service dept needs them for all the problems they have with the truck). You get the case and door and small motor as a unit. Take the motor off the new part and where your last part broke, Take plastic apoxy from the parts store and beefup the coupling at the point where it splits or breaks on the door. (NOTE: You can also repair the one that broke with the epoxy - your choice - Same work ) INSTALATION: ALSO EASY, Not worth $300- $500 to pay the dealership. First take your clove box door off - this is done by opening it pushing the stops on boths sides of the box and allowing the door to open further and the box comes off. Second take motor fan off, three screws and elec plug. Third you can see on top of the heater/ ac box the small motor on the side of the case ubove the identification sticker. This is the motor that turns the blending door, Take this off (two screws hold it) this is what allows the door to come off once you pull the motor off. Fourth feed the fixed or new reinforced door into the hole where the fan motor was and align it into the hole opposite of the motor side. Then put the motor back in aligning the coupling so it works properly. then replace the motor screws. Test without the fan motor installed to make sure it is all working, if it is, install the fan motor back and put the glove box back. your done. On a scale to 1 - 10 this is a 2 and should take you 1 hour or less, you will take most of your time putting the Blend door back and aligning it, there was a total of 5 screws (Phillips screw driver type) and an elec plug on the fan motor.

Update from Jan 27, 2010: Has the fix worked (YES) -- I have not had another issue since I fixed it. I have some pictures I have attached that might help. follow the instructions in my complaint and go up through the fan hole. this is the blending door. in the pic I show the little elec motor while in the truck looking through glove box opening. the others show how I fixed it. Make sure your pull the little motor and the white plastic coupling out of the box (where the motor is attached). this will help pull the door off in side the box through the fan hole and put the door back in through the fan hole.

Robert

Robert L.

Lakewood, CO, USA

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problem #4

2008Jul 30

Ram 1500 SLT 5.6L V8

  • Automatic transmission
  • 62,000 miles

My Ram 1500 has broken blend doors for the vents. I had one quote to fix it for $390.00.

Is there something i can do like move the door open to let air by?

curtistx

Lufkin, TX, USA

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problem #3

2008Mar 01

Ram 1500 4.7L V8

  • Automatic transmission
  • 67,000 miles

I have had this problem twice now. I had it fixed under warranty the first time, then about a year later it happens again. I cannot afford to fix it and am sure I will get the run-around if I take it back to a dealership.

Brad D.

Azle, TX, USA

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problem #2

2008Sep 17

Ram 1500 1500 5.6L

  • Automatic transmission
  • 32,000 miles

As most Dodge owners would prob. agree, It is just not worth the pain of visiting a dodge dealership for service or repairs. All the other problems I have had were not corrected and the service department has been awful. My husband did remove the glovebox and flip the valve closed to make the a/c and heater blow to the cab of the truck. I just don't change the settings on the air flow direction to defrost.

April P.

Waller, Texas, USA

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problem #1

2009Mar 26

Ram 1500 4.7L V8

  • Automatic transmission
  • 68,600 miles

I bought my ram in 2006, in 7/2007 I took it in to have the ac fixed. It was explained to me that the blend door (this is the part that regulates the air that flows into the cab of the truck) was not working correctly and they would repair. In 7/2008 the ac was not working properly again, I took in for evaluation, again it was explained that the blend door was broken. This time they replaced the defective part. Unfortunately I drive a long distance to my job each day (70mi), due to this when the repair was done in 2008 the mileage on my ram was over what is still covered by warranty. The dealership offered me what they called "good will assistance" to assist in covering the cost of repairs. Well here we are in 2009 and AGAIN I am having a problem with the ac. I took my ram to the dealership and they found that the blend door was broken AGAIN!!!!! This time I have 68,000 miles on my ram and no way will it be covered by warranty. I was told the cost would be approx. $500 to repair. I was told to contact Chrysler to see if they would help with the repair. Called Chrysler, after being shuffled around on hold for about 20mins and then being disconnected, just to have to call back and then be put on hold for another 10mins they came to the conclusion that they would not be able to help, because the dealership already assisted me the previous year for the same repair. Needless to say I am very upset because I believe this situation is due to a product defect or mechanical error on the part of the dealership that replaced the broken part. When I pay to have this fixed and then it happens again next year or again in the future, is Chrysler then going to recognize this as the product defect that I complained about? Will I be reimburse? If anyone is having this same issue please post on this web site.

Dawn G.

Clermont, FL, USA

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We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your AC / heater problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.